Unlimited Existing Membership FAQ

Can I change my Unlimited Membership Group in the future?

Yes, you are able to change your Unlimited Membership Group at any point, and it is possible for red and black card holders.  

How do I change my Unlimited Membership Group? 

If you have a monthly Unlimited membership and your local Cineworld changes, simply get in touch with our Unlimited team on [email protected]. If your new local Cineworld falls into a different Unlimited Membership Group, your monthly Unlimited membership price will change accordingly. You can also change your Unlimited Membership Group at any point in order to use your Unlimited card in more cinemas.

If you have an annual Unlimited membership and your local Cineworld changes, get in touch with our Unlimited team on [email protected] and they will be able to discuss your options with you. 

I pay for my Unlimited membership monthly. How much will I pay each month? 

If you are subscribed to a monthly Unlimited membership, your price will depend on the Group into which your local Cineworld falls and whether you wish to change your Unlimited Membership Group in order to include more Cineworld cinemas. Your monthly fee will either decrease or remain the same, depending on your Unlimited Membership Group. Click here to find out the Group of your local cinema and the monthly price of your Unlimited membership.

I pay for my membership annually. What happens if the new annual price of Unlimited at my local Cineworld is lower than what I paid?

If the annual Unlimited membership price at your local Cineworld is lower than what you paid when you signed up, we are going to extend your Unlimited membership free of charge. If your local Cineworld falls into Unlimited Membership Group 1, we will add three free months to your membership, and if your local Cineworld falls into Unlimited Membership Group 2, we will add one free month to your membership. Click here to find out which Unlimited Membership Group your local Cineworld falls into. 

How did you decide which cinemas were placed into which Unlimited Membership Group?

Amongst other reasons, we wanted to ensure the Unlimited membership fell in line with ticket prices at each cinema, which vary due to differences in rent and running costs.  

Will I lose any Unlimited membership benefits? 

No, you will still have all of your Unlimited perks! These of course include watching unlimited films, discount on in-cinema snacks and drinks, access to previews at Unlimited screenings and an upgrade to a black Unlimited card which gets you an even higher discount on snacks at the cinema and free 3D tickets.

Can I still use my Unlimited card in a cinema that is not covered by my Unlimited membership?

Yes, although initially you will only be able to upgrade in person and an uplift will apply.

Group 1 Unlimited Membership Uplift per ticket
Visiting Group 2 Cineworld Cinema £2
Visiting Group 3 Cineworld Cinema £4
Visiting Group 4 Cineworld Cinema £6
Group 2 Unlimited Membership Uplift per ticket
Visiting Group 3 Cineworld Cinema £2
Visiting Group 4 Cineworld Cinema £4
Group 3 Unlimited Membership Uplift per ticket
Visiting Group 4 Cineworld Cinema £2

Will I receive a new Unlimited card? 

No, you will be able to continue using your existing Unlimited card.