Gift Cards by post

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Gift Cards by post

Gift Card

Use Gift Cards for purchases at the cinema or online. Gift Cards can't be used on the phone booking line.

Unlimited Gift Card

Give someone the ability to see films at Cineworld as often as they like as well as some fantastic discounts and extras

Item Price Quantity Sub total
Superhero (male) Gift Card £0.00
Superhero (female) Gift Card £0.00
Little Monster Gift Card £0.00
Little Princess Gift Card £0.00
Leading Man Gift Card £0.00
Leading Lady Gift Card £0.00
Unlimited Gift Card (Excl West End) £190.80 £0.00
Unlimited Gift Card (Incl West End) £226.80 £0.00

Cineworld recommends that you select Special Delivery to ensure your items are covered for loss or damage in the post.

For full terms and conditions of Cineworld gift card

Gift Card and e-Gift Card Conditions (including seasonal Gift Boxes)

Definitions

In these Gift Card and e-Gift Card Conditions, the following words have the meanings set out against them:

Conditions: these Gift Card and e-Gift Card Conditions, Cineworld’s Web Site Terms of Use and Cineworld's Terms of Entry;

Cineworld's Terms of Entry: the general terms and conditions of Cineworld for customers' attendance at Cineworld's cinemas, as may be displayed at Cineworld cinemas or on its website under the heading Cineworld Cinema’s Terms of Entry;

Cineworld’s Web Site Terms of Use: the terms of use for customers’ use of the Cineworld web sites at www.cineworld.co.uk and www.cineworld.ie, as displayed on such web sites;

Customer Services Department: 0844 815 7747 (or +442087**4010 if calling from the Republic of Ireland); The Customer Services Department of Cineworld: Cineworld Customer Services, Power Road Studios, Power Road, Chiswick, London, W4 5PY, customer.services@cineworld.co.uk;

"e-Gift Box" (including Valentines e-Gift): a seasonal gift 'box' containing a selection of pre-paid codes contained within an email issued by Cineworld (“e-Gift Box Vouchers”) which can be redeemed for such cinema tickets, food and beverages as described in the e-Gift Box email during the relevant validity period (see condition 3.13 below).  e-Gift Box Vouchers for cinema tickets may only be redeemed online at www.cineworld.com (not valid for redemption in cinemas or on the Cineworld phone booking service or at The Screening Rooms).  e-Gift Box Vouchers for food and drink can be redeemed in selected Cineworld cinemas in the UK and the Republic of Ireland (not valid for redemption online or on the Cineworld phone booking service or at The Screening Rooms).

e-Gift Card: any Cineworld prepaid code contained within an attachment to an email issued by Cineworld (but not e-Gift Box Vouchers) which can be used to make purchases during the relevant validity period (see condition 3.19 below) on the Cineworld Web Site www.cineworld.co.uk or, where the prepayment was made in Euros, only on the Cineworld Ireland Web Site at www.cineworld.ie in accordance with these Conditions;

Gift Box: a seasonal gift box containing a selection of pre-paid paper vouchers (“Gift Box Vouchers”) issued by Cineworld which can be redeemed for such cinema tickets, food and beverages as described on the Gift Box Vouchers during the relevant validity period (see condition 3.8 below) in selected Cineworld cinemas in the United Kingdom or, if purchased in Euros, only in Cineworld cinemas in Ireland (not valid for redemption online or on the Cineworld phone booking service or at The Screening Rooms).

Gift Card: a pre-paid paper or plastic card voucher (but not Gift Box Vouchers) issued by Cineworld which can be used to make purchases during the relevant validity period (see condition 3.4 below) in selected Cineworld cinemas in the United Kingdom, The Channel Islands and on Cineworld’s Web Site at www.cineworld.co.uk, or where prepayment was made in Euros, only in Cineworld cinemas in Ireland and on Cineworld’s Web Site at www.cineworld.ie in accordance with these Conditions;

"Transaction Value": the value of any cinema tickets, merchandise, food and beverages and/or an Unlimited card purchased with the Gift Card or e-Gift Card;

we/us/our/Cineworld: (i) Cineworld Cinemas Limited if you are a UK or Channel Islands resident or (ii) Adelphi Carlton Limited (trading as Cineworld Cinemas) if you are resident in the Republic of Ireland;

you/your/yours: the person to whom the Gift Card, Gift Box or e-Gift Card is issued.

General

2.1 The Conditions apply to the purchase and use of all Gift Cards, Gift Boxes, e-Gift Boxes and e-Gift Cards and by purchasing the Gift Card, Gift Box, e-Gift Boxes or e-Gift Card you agree to be legally bound by the Conditions. We have the right to amend or vary these Conditions from time to time at our sole discretion but changes will not apply retrospectively.

Use Of Cineworld Gift Cards, Gift Boxes and e-Gift Cards

Gift Cards

3.1 The Gift Card is valid for use in Cineworld’s cinemas in the UK and The Channel Islands and the Screening Rooms in Cheltenham (which is owned by Cineworld Cinemas Limited) or on the Cineworld Web Site at www.cineworld.co.uk or, where pre-payment was made in Euros, only in Cineworld cinemas in the Republic of Ireland and at www.cineworld.ie. The value on the Gift Card can be used towards payment for the purchase of cinema tickets, food and beverages, merchandise or an Unlimited card in Cineworld cinemas and towards payment for the purchase of cinema tickets or an Unlimited card online.  Gift Cards may not be used to purchase other Gift Cards or e-Gift Cards or to make purchases on the Cineworld phone booking service.

3.2 You may give the Gift Card to anyone else to use but the Gift Card may not be re-sold. Please make sure that you and/or the recipient keep the Gift Card safe as anyone who presents the Gift Card or has access to the Gift Card number and PIN ("the User") will be able to redeem it.

3.3 Where the value on the Gift Card is less than the total Transaction Value, the User will be required to make up the difference in price (if redemption is on one of our web sites such payment will need to be by credit, debit, or charge card but may not be made using other Gift Cards or e-Gift Cards). 

3.4 Gift Card validity period: The Gift Card shall be valid for 24 months from the date of purchase or, if later, the date of the last card payment or top-up made.  Any balance unused in this 24 month period will be cancelled and no refund will be given.

3.5 When the Gift Card is used the amount of the Transaction Value will be deducted from the balance on the Gift Card. The remaining Gift Card balance will be displayed on the receipts issued when the User uses the card to make a purchase. The balance may also be checked in our cinemas at any till point or online at www.cineworld.co.uk/giftcards or www.cineworld.ie/giftcards (if in Euros).

Gift Boxes

3.6 Gift Box Vouchers are valid for use in Cineworld’s cinemas in the UK and Ireland (but not valid for redemption online or on the Cineworld phone booking service or at The Screening Rooms).  Gift Box Vouchers may only be redeemed for the specific type of cinema ticket or food and/or beverage item described on the face of the relevant voucher and may only be used once.  Gift Box Vouchers may not be exchanged for any other vouchers or items or be used in conjunction with any other offer or promotion.

3.7 You may give the Gift Box to anyone else to use but neither the Gift Box nor the Gift Box Vouchers may be re-sold. Please make sure that you and/or the recipient keep the Gift Box (and the Gift Box Vouchers) safe as anyone who presents the Gift Box Vouchers will be able to redeem them. No refunds or replacement vouchers will be issued to you or the User if the Gift Box Vouchers are lost or stolen.

3.8 Gift Box Vouchers validity period: Gift Box Vouchers are valid for the period stated on the face of the relevant Gift Box Voucher, namely from 26 December in the year of purchase until 30 June of the following year. Any Gift Box Vouchers not used within this time period will be cancelled and no refund or alternative vouchers will be provided.

3.9 To redeem a Gift Box Voucher the User must present the relevant Gift Box Voucher at the selected Cineworld cinema box office (for cinema tickets only) or at the Snacks Counter (for cinema tickets, food and beverages). On issue of the relevant cinema tickets and collection of the food and drink items the Gift Box Vouchers will be retained by us and cancelled.

3.10 Gift Boxes are an offer which Cineworld may make available from time to time at its discretion. Gift Boxes are sold on a first come first served basis and, therefore, are subject to availability. Cineworld reserves the right to refuse orders for Gift Boxes. Cineworld will endeavour to supply all food and drink items specified on the relevant Gift Box Vouchers, but reserves the right to substitute the food and drink items with alternative products of an equivalent or greater value where not available.

e-Gift Boxes

3.11 e-Gift Box Vouchers for cinema tickets are valid for use online at www.cineworld.com (not valid for redemption in cinemas or on the Cineworld phone booking service or at The Screening Rooms). e-Gift Box Vouchers for food and drink may only be used in cinemas (not online, on the Cineworld Phone Booking line or at The Screening Rooms). e-Gift Box Vouchers may only be redeemed for the specific type of cinema ticket or food and/or beverage item described in the e-Gift Box email and may only be used once. e-Gift Box Vouchers may not be exchanged for any other vouchers or items or be used in conjunction with any other offer or promotion.

3.12 You may give the e-Gift Box to anyone else to use but neither the e-Gift Box nor the e-Gift Box Vouchers may be re-sold. Please make sure that you and/or the recipient keep the e-Gift Box (and the e-Gift Box Vouchers) safe as anyone who has access to the e-Gift Box Voucher pre-paid codes will be able to redeem them. No refunds or replacement vouchers will be issued to you or the User if the e-Gift Box Vouchers are lost or stolen.

3.13 e-Gift Box Vouchers validity period: e-Gift Box Vouchers are valid for the period stated in the e-Gift Box email, namely from 26 December in the year of purchase until 30 June of the following year. Any e-Gift Box Vouchers not used within this time period will be cancelled and no refund or alternative vouchers will be provided.

3.14 To redeem an e-Gift Box Voucher for cinema tickets, the User must make a booking online at  www.cineworld.com  and enter the relevant e-Gift Box Voucher code where prompted (please see Condition 5 (Online Ticket purchases) of the Cineworld Website Terms of Use for more details). To redeem an e-Gift Box Voucher for food or drink and to collect the items the User will need to present the e-Gift Box email (containing the QR code) at the Snacks Counter in the cinema either on their mobile phone or on a paper print out for scanning by a Cineworld staff member. On issue of the relevant cinema tickets and collection of the food and drink items the e-Gift Box Vouchers will be cancelled.

3.15 e-Gift Boxes are an offer which Cineworld may make available from time to time at its discretion. e-Gift Boxes are sold on a first come first served basis and, therefore, are subject to availability. Cineworld reserves the right to refuse orders for e-Gift Boxes. Cineworld will endeavour to supply all food and drink items specified in the e-Gift Box email, but reserves the right to substitute the food and drink items with alternative products of an equivalent or greater value where not available.

e-Gift Cards

3.16 The e-Gift Card is valid for use on Cineworld’s Web Site at www.cineworld.co.uk, or where pre-payment was made in Euros, only at www.cineworld.ie.  The value on the e-Gift Card may be used towards payment for the purchase of cinema tickets and/or an Unlimited card sold on the above Web Sites. e-Gift Cards may not be used to purchase other e-Gift Cards or Gift Cards or to make purchases in any Cineworld cinemas or on the Cineworld phone booking service.

3.17 You may give the e-Gift Card to anyone else to use but the e-Gift Card may not be re-sold. Please make sure that you and/or the recipient keep the e-Gift Card safe as anyone who has access to the e-Gift Card prepaid code and PIN ("the User") will be able to redeem it.

3.18 Where the value on the e-Gift Card is less than the total Transaction Value, the User will be required to make up the difference in price by making an online payment using a debit, credit or charge card (but not another e-Gift Card or Gift Card).

3.19 e-Gift Card validity period: The e-Gift Card shall be valid for 12 months from the date of the last transaction made. Any balance unused in this 12 month period will be cancelled and no refund will be given.

3.20 When you use the e-Gift Card the amount of the Transaction Value will be deducted from the balance on the e-Gift Card. The remaining e-Gift Card balance will be displayed on screen and can be checked online at www.cineworld.co.uk/giftcards.

Gift Cards, Gift Boxes, e-Gift Boxes and e-Gift Cards

3.21 When a Gift Card or e-Gift Card is used to make a purchase online, the User will need to enter details of a debit, credit or charge card for identification and processing purposes

3.22 When a Gift Card or e-Gift Card is used to make a purchase online, or an e-Gift Box Voucher is redeemed online, the User will need to collect their cinema tickets at their chosen Cineworld cinema by presenting (i) the booking reference issued in the email from Cineworld confirming completion of the online transaction or (ii) the payment card used in connection with such online purchase. Alternatively, where e-ticketing is available for a particular booking, the User may use the e-ticket attached to the email confirmation of booking (“e-ticket”) and use that e-ticket in the chosen Cineworld cinema as their cinema ticket (please see Condition 5 (Online Ticket Purchases) of the Cineworld Website Terms of Use for more details).

3.23 Gift Cards, Gift Box Vouchers, e-Gift Box Vouchers and e-Gift Cards may not be exchanged for cash.

3.24 Defaced, illegible, or photocopied Gift Cards or Gift Box Vouchers will not be accepted.

3.25 Gift Cards, Gift Box Vouchers, e-Gift Box Vouchers and e-Gift Cards cannot be used to purchase cinema tickets through the Cineworld phone booking service.

3.26 The Gift Card, Gift Box Vouchers, e-Gift Box Vouchers or e-Gift Card does not entitle the User to preferential treatment over other Cineworld customers for the purchase of cinema tickets, merchandise, food and beverages and/or the Unlimited card, access to cinemas or otherwise.

3.27 The Gift Card, Gift Box Vouchers, e-Gift Box Vouchers or e-Gift Card does not entitle you to any credit or other form of financial accommodation.

3.28 Other taxes or costs may exist in relation to the Gift Card, Gift Box Vouchers, e-Gift Box Vouchers or e-Gift Card that are not imposed by us.

3.29 The number, location and availability of Cineworld cinemas in any area are subject to change. A list of current Cineworld cinemas is available from www.cineworld.com or on written request to the Customer Services Department enclosing a stamped self-addressed envelope.

Cancellation Rights

4.1 You may cancel the Gift Card, Gift Box, e-Gift Box or e-Gift Card during the "Cancellation Period", which commences on the date of purchase and ends on the earlier of:

(a) fourteen calendar days from (and including) the day after the date on which you receive our email confirming acceptance of your order; or

(b) the date on which the Gift Card, any of the Gift Box Vouchers or e-Gift Box Vouchers or the e-Gift Card is used.

4.2 If you wish to cancel a Gift Card or Gift Box, please send it by registered post to the Customer Services Department enclosing the Gift Card or Gift Box with your request to cancel. If you wish to cancel an e-Gift Card or e-Gift Box please write to, email or call the Customer Services Department stating the e-Gift Card code or the e-Gift Box Voucher codes and your wish to cancel. Once the Cancellation Period has expired you will not be able to cancel the Gift Card, Gift Box, e-Gift Box or e-Gift Card or claim a refund of the value of the Gift Card, Gift Box, e-Gift Box or e-Gift Card. You will be responsible for the cost of returning the Gift Card, Gift Box, e-Gift Box or e-Gift Card to us.

Defective Gift Cards and e-Gift Cards

5.1 If the Gift Card is defective, you must return it to the Customer Services Department as soon as possible for a free replacement. If the e-Gift Card code or an e-Gift Box Voucher code does not work, you must contact the Customer Services Department by phone or email as soon as possible so the e-Gift Card code or e-Gift Box Voucher code can be cancelled and a new e-Gift Card code or e-Gift Box Voucher code may be issued to you. Our liability in such cases is limited to replacement of the defective Gift Card or issue of a new e-Gift Card code or e-Gift Box Voucher code to the same value of the outstanding balance on the original Gift Card or e-Gift Card or e-Gift Box Voucher at the time of replacement.

Questions And Complaints

6.1 Any questions or complaints you may have in relation to the Gift Card, Gift Box , e-Gift Box or e-Gift Card should be directed to the Customer Services Department.

6.2 No other out of court complaint or redress system or compensation scheme exists in relation to the Gift Card, Gift Box, e-Gift Box or e-Gift Card.

Liability

7.1 Except as expressly provided in the Conditions, all warranties, conditions or other terms in favour of you or the User implied by Statute or common law are excluded to the fullest extent permitted by law.

7.2 Nothing in the Conditions is intended nor shall it be construed to limit our liability for fraud or death or for personal injury caused by our negligence.

7.3 We shall in no circumstances be liable if one or several Cineworld cinemas are closed permanently or temporarily or if a Cineworld website is unavailable, for whatever reason or if a particular film or item of merchandise, food or beverage is not available for whatever reason.

7.4 We shall not be liable to you or the User by reason of any failure or delay in performing any of our obligations in relation to the Gift Card, Gift Box, Gift Box Vouchers, e-Gift Box, e-Gift Box Vouchers or e-Gift Card under the Conditions if the failure or delay was due to any cause beyond our reasonable control.

7.5 We shall not be liable to you or the User in respect of any indirect or consequential loss, damage, costs or expenses or other claims for consequential compensation whatsoever which arise out of or in connection with the Gift Card, Gift Box, Gift Box Vouchers, e-Gift Box, e-Gift Box Vouchers or e-Gift Card.

7.6 Our liability to you or the User shall not exceed the amount paid by you for the Gift Card, Gift Box, e-Gift Box or e-Gift Card.

7.7 We shall not be liable to you or the User in the event of loss, theft, unauthorised use or re-sale of any Gift Card, e-Gift Card, Gift Box, e-Gift Box, e-Gift Box Vouchers or Gift Box Voucher.

Information Provided

8.1 You must ensure that the information you provide ("Personal Information") is accurate and complete. You acknowledge that Cineworld is entitled to handle any personal information that you supply when purchasing a Gift Card, Gift Box, e-Gift Box or e-Gift Card in accordance with our Privacy Policy on our Web Site, which forms part of these Conditions.

Invalidity/Unenforceability

If any part of the Conditions is found by a court or any competent authority to be invalid, unlawful or unenforceable then such part shall be severed from the remainder of the Conditions which shall continue to be valid and enforceable to the fullest extent permitted by law.

Governing Law And Jurisdiction

10.1 We will only write and communicate with you in English.

10.2 English law governs these Conditions and all aspects of our relationship, unless your address you give us when purchasing the Gift Card, Gift Box, e-Gift Box or e-Gift Card is in Scotland, when Scottish law applies or in the Republic of Ireland, when Irish law applies.

Status

11.1 Cineworld Cinemas Limited (company registered number 01915767, registered office Power Road Studios, 114 Power Road, Chiswick, London W4 5PY) operates cinemas in the United Kingdom and the Channel Islands.

11.2 Adelphi Carlton Limited, trading as Cineworld Cinemas (registered number 7640, registered office 5th Floor, Block E, Iveagh Court, Harcourt Road, Dublin 2) operates cinemas in the Republic of Ireland.

11/13

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1st Class

Royal Mail 1st Class aims to deliver next working day including Saturday. Standard postal service limits apply.

Recorded delivery

Requires a signature.

Special delivery

Orders are normally received within 24 hours of shipment and will require a signature upon receipt. Orders made after 3pm will not be processed until the following day. Please note, orders made on Friday after 3pm will not be processed until Monday morning at the earliest.

How does Unlimited Work?

Buy someone a Cineworld Unlimited Gift Card and they can swap this for an annual Unlimited Card in cinema (on a kiosk, laptop or tablet) or at Cineworld.com

Cineworld recommends that you select Special Delivery or Recorded Delivery to ensure your items are covered for loss or damage in the post.