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Home Help & Contact Us Tickets and cancellations
Do I have to pay extra for 3D screenings in ViP?
When do the doors open to the ViP lounge?
How do you price your tickets?
How do I find out ticket prices?
Why have you recently increased your ticket prices?
Why are you increasing your booking fee?
Why do your ticket prices vary between different cinemas?
Up to what age can I buy a child ticket?
Can I take my baby to the cinema?
What are Movies for Juniors?
What are Early Birds?
What is Bargain Tuesday at Cineworld Jersey?
What is a family ticket?
What is D-Box?
What is ViP and how is it different from standard cinema?
What is Box seating?
What do you mean by Event Cinema screenings?
What are the current film classifications?
How do I find a film online?
How do I book a ticket in advance?
What methods of payment do you accept?
How do I know if my booking is confirmed?
Do you charge a fee for booking tickets online?
Does this fee apply to all tickets?
Does the fee only apply when I book online or in person too?
Is it safe to use my credit, debit or charge card to purchase Advance Booking Tickets?
How do I collect my tickets?
I want to book a ticket for a date that isn't displayed
Can I edit my booking? For example to change a date or add/delete tickets
Can I cancel my booking?
What forms of I.D. do you accept to admit for '15' and '18' rated films?
How can I book a ViP experience online?
What is the ViP offer? What is included in the £29 ticket price?
What food is on offer from the buffet in ViP?
Can I enjoy an alcoholic drink whilst I am watching my film in ViP?
Can I take hot food from the buffet into the ViP screen?
Can I use my Unlimited card for ViP?
Can I bring my children to ViP?
I am a Vegan or I have special dietary needs what food can you offer me in ViP?
Do you provide Halal food options in ViP?
Can I use my CEA/Carer card in ViP?
Do you accept Meerkat Movies codes within ViP?
What type of films do you show in ViP?
How far in advance can I book for ViP?
What happens when my ViP film has finished?
Can I Hire The ViP Lounge For Special Occasions?
Beyond the Frame
A Premium Experience in ViP
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