You can adjust your cookie settings at any time at the bottom of each page. If you do not adjust your settings, you are consenting to us issuing all cookies to you
Home ► Help & Contact Us ► Other questions
How long are the adverts and trailers?
What can I do if I have a complaint?
What is My Cineworld?
What do I get with My Cineworld?
How do I register to My Cineworld?
When do I receive the My Cineworld newsletters?
How do I modify my account?
Are my personal details safe with My Cineworld?
Is booking quicker with a My Cineworld account?
How do I pick up the tickets that I have booked online at the Cinema?
I'm an Unlimited member. Can I benefit from My Cineworld?
If I don't have access to a computer can I benefit from the My Cineworld offers?
Are your promotions e.g. Bargain Tuesday and Movies For Juniors valid with My Cineworld?
Can I make a Group booking with My Cineworld?
What is My Cineworld Plus?
How much does My Cineworld Plus cost?
What happens when the My Cineworld Plus upgrade expires?
How can I renew my My Cineworld Plus upgrade?
What will happen to my current My Cineworld account when I buy My Cineworld Plus?
What is the difference between My Cineworld and My Cineworld Plus?
Why are you making this change to My Cineworld?
I’m an Unlimited member, do I need My Cineworld Plus as well?
What can I use the My Cineworld Plus food and drink discount vouchers for?
Will I be able to share the My Cineworld Plus food and drink discount vouchers if I don’t want to use them?
Can I use all the My Cineworld Plus food and drink discount vouchers at once?
When will the My Cineworld Plus food and drink discount vouchers expire?
I’ve changed my mind about upgrading to My Cineworld Plus, can I get a refund?
I don’t want my My Cineworld account any more can I de-register?
Can my children go to the cinema unaccompanied?
Can school children visit cinemas during the day in term time?
Can I bring in my own food and drink?
Can I smoke?
Can I use my complimentary pass or tickets for all films?
Do you have any current job vacancies?
How do you process formal personal injury claims?
Why should I use Facebook Connect?
I'm already a My Cineworld member. How should I use Facebook Connect?
After I'm connected, what do I get?
What about my privacy?
Can I disconnect later if I want to?
Beyond the Frame
A Premium Experience in ViP
Feel thrilled in Superscreen
Feel the movie in D-BOX
Watch a movie in RealD 3D
2 For Offer
Cinema essentials, go on, treat yourself
Exclusive with Family tickets
Unlimited Recommend A Friend
Sign up a friend to Unlimited and get a free month of membership
Hot dogs & nachos
Starbucks at Cineworld
Candyking Pick & Mix
Enjoy your movie with baby in arms
Read the film with audio description
Subtitled screenings at your local Cineworld cinema
Oscars predictions 2019: your countdown to the Academy Awards
Your essential guide to the Fantastic Beasts universe
Toy Story 4: everything we know so far
Watch the highlights of the Fantastic Beasts 2 premiere at Cineworld Leicester Square
What next for Fantastic Beasts? The Crimes of Grindelwald riddles we need answering
Fantastic Beasts: The Crimes of Grindelwald casts a spell over the box office
See all blog articles
Brentford screening room
Help and contact
Terms and Conditions
Cineworld Group PLC
Make a missed payment
For information or assistance, call Cineworld on 0330 333 4444 Mon-Sun 09:00 - 22:00. Calls to this number are charged at standard national rate and are included within your mobile network minutes.
All rights reserved Cineworld Cinemas 2018 ©
Take a minute to become part of the My Cineworld community
Logging in. Please wait.
Processing registration form. Please wait.