Who can cancel an advance booking that has been made?
Only the Unlimited card holder who made the initial booking is allowed to cancel it.
How do I apply for an Unlimited card online?
What do you need to have with you before you start the application process?
What do I pay for when I go through the online application process?
Can someone else pay for my Unlimited card for the online application process?
How do I get a recent passport sized photograph?
How do I upload a photo from my mobile phone?
What do I do if I get stuck half way through the online application process?
How long does it take before I get an Unlimited card to use in the cinema?
Can I start watching films at cinemas before my card arrives?
Who do I contact if my Unlimited card does not arrive?
Can I register for an Unlimited card if I am under 18 years?
What do I do if I change my address before my card arrives?
Which cinemas do I need a West End Unlimited Card to access?
What films can I advance book?
Can I advance book at the box office?
How many movies can I advance book?
Can I change an advance booking that I have already made?
Are there any additional charges for 3D, IMAX, Superscreen, D-Box and 4DX performances?
Can I collect my advance booking tickets from the automated ticket machine?
